Helpful Information

Details on our fulfillment, delivery, and order policies.

Order Fulfillment & Delivery

THIS PRODUCT WAS PRODUCED IN A PRIVATE RESIDENCE THAT IS NOT SUBJECT TO GOVERNMENTAL LICENSING OR INSPECTION.

SAFE HANDLING: Keep food refrigerated or frozen until prepared for consumption.

Texas Cottage Food Law

As a Texas cottage food production operation, we are required by state law to personally deliver all food products directly to the consumer. We cannot use third-party shipping carriers (UPS, FedEx, USPS).

Local Delivery Only

  • Service Area: Within a 50-mile radius of McKinney, TX.
  • Delivery Schedule: Typically Thursdays between 1 PM and 5 PM.
  • Delivery Fee: Flat rate of $25. Free delivery for orders over $100.

Pickup

We will coordinate a specific pickup time with you after your order is confirmed.

Returns & Refunds

All Sales Are Final

Due to the perishable and custom nature of our products, all sales are final. We do not accept returns or offer refunds for food items.

Damaged or Incorrect Orders

If your order is damaged during our delivery or if you receive an incorrect item, please contact us immediately at contact@thegildedspoonshoppe.com with photos within 24 hours.

Cancellations

We can only accommodate cancellation requests made within 24 hours of placing the order, as we begin ingredient preparation shortly after.